Repair service

With every installation there will be a certain drop-out rate sooner or later. Failed lamps and defects must, of course, be dealt with as quickly as possible in order to maximise returns from the supplemental lighting installation. Raymax offers a repair service to meet this need. In countries outside the Netherlands our local dealers provide this service.
Are you interested in this repair service? Then contact us via info@raymax.nl or call 31 (0) 174 289082 and we will provide you with a customised proposal.

Service stock

To be able to ensure that a supplemental lighting system always functions optimally, it has been found that a service stock of fittings and bulbs is vital. In the first instance, HSErvice focuses specifically on HSE fittings with an electronic choke. During the lighting season, Raymax will regularly visit the company to carry out repairs. This is also the time at which faulty bulbs can be handed in under the bulb guarantee plan.

The table below provides outline advice on the service stock of fittings and bulbs necessary.

 

1000 Watt systems

Project total Fittings (complete) Lamps (loose)
< 500 6 6
500-1000 9 9
1000-2000 12 12
2000-4000 30 30
4000-6000 36 36
6000-8000 54 60
> 8000 72 60

600 Watt systems

Project total Fittings (complete) Lamps (loose)
< 500 6 6
500-1000 9 9
1000-2000 12 12
2000-4000 30 30
4000-6000 36 60
6000-8000 36 60